PRIVACY POLICY
ChildCareRegister.com
Effective Date: June 26, 2026
Privacy Policy
Welcome to ChildCareRegister.com ("ChildCareRegister", "we", "our", or "us").
We respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and software services.
By using ChildCareRegister.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information.
Account Information
- Name
- Business name
- Childcare centre name
- Email address
- Telephone number
- Mailing address
- Username and encrypted password
Childcare Records
Our customers may choose to store:
- Parent or guardian names
- Child names
- Birth dates
- Contact information
- Emergency contacts
- Enrollment information
- Waitlist information
- Attendance records
- Immunization information (optional)
- Authorized pickup contacts
- Internal notes
The childcare provider is responsible for obtaining any required consent before entering personal information into ChildCareRegister.
Payment Information
Payments may be processed by a third-party payment processor.
We do not store complete credit card numbers on our servers.
Technical Information
We automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Login history
- Usage statistics
- Error logs
2. How We Use Information
We use information to:
- Provide the software
- Authenticate users
- Manage accounts
- Process subscriptions
- Improve our services
- Respond to support requests
- Detect fraud
- Improve security
- Send important system notifications
- Comply with legal obligations
3. Children's Information
ChildCareRegister provides software to licensed childcare organizations.
We collect children's information only on behalf of childcare providers acting as our customers.
The childcare provider is responsible for:
- obtaining parental consent where required;
- ensuring the information entered is accurate;
- complying with applicable privacy legislation.
4. Sharing Information
We do not sell personal information.
We may share information with:
- cloud hosting providers
- payment processors
- email delivery providers
- analytics providers
- government authorities when legally required
Each provider is contractually obligated to protect your information.
5. Data Security
We use commercially reasonable safeguards including:
- encrypted connections (SSL/TLS)
- encrypted passwords
- secure cloud infrastructure
- access controls
- backups
- monitoring
No internet transmission is completely secure.
6. Data Retention
We retain information:
- while your account remains active;
- as necessary to provide services;
- as required by law;
- until requested for deletion where legally permitted.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- access your information
- correct inaccurate information
- request deletion
- request data portability
- withdraw consent where applicable
Requests may be submitted to:
contact@childcareregister.com8. International Data Transfers
Your information may be processed in Canada, the United States, or other jurisdictions where our service providers operate.
9. Third Party Services
Our website may use services including:
- payment processors
- cloud hosting
- email providers
- analytics providers
Each provider has its own privacy policy.
10. Changes
We may update this Privacy Policy periodically.
The revised version becomes effective when posted.
11. Contact
ChildCareRegister.com